Mountain Spa Residence

privacy policy

I. General Provisions

This Privacy Policy (hereinafter referred to as the “Policy”) governs the manner in which Pallant Invest collects, processes, and stores the personal data of its customers, partners, and visitors to the website https://mountainsparesidence.imotbulgaria.com/ (hereinafter referred to as the “Website”).

Pallant Invest processes personal data in accordance with applicable law, including the Personal Data Protection Act and the General Data Protection Regulation (GDPR).

The purpose of this policy is to inform individuals of their rights and the measures we take to protect personal information.

II. What personal data we collect

Pallant Invest may collect the following categories of personal data:

First and last name;

Contact details (phone number, email address, postal address);

Property information (address, value, characteristics, etc.);

Financial information (for preparing contracts and calculations);

IP address and data on the use of the Website (through cookies and other technologies).

III. Grounds for processing personal data

The processing of personal data is carried out on one or more of the following grounds:

Performance of a contract – for the provision of the agreed services.

Legal obligation – to comply with tax, accounting, and other legal requirements.

Consent of the data subject – for marketing and advertising purposes.

Legitimate interest – to improve the quality of services and ensure data protection.

IV. Purposes of personal data processing

Provision of intermediary services in real estate transactions.

Communication with customers and partners.

Drafting of contracts and agreements.

Improving the functionality of the Website and providing personalized services.

Marketing and advertising activities (only with prior consent).

V. Storage of personal data

Personal data is stored for the period necessary to fulfill contractual obligations and legal requirements.

Upon expiry of the storage period, personal data will be deleted or anonymized, unless otherwise required by law.

VI. Disclosure of personal data to third parties

Pallant Invest may provide personal data to the following categories of third parties:

Notaries, lawyers, credit institutions – in connection with the performance of contracts.

Government authorities – when required by law.

IT service providers – for technical support of the Website and our systems.

VII. Rights of data subjects

Under the GDPR, data subjects have the following rights:

Right of access – to obtain information about their personal data that we process.

Right to rectification – to request the correction of inaccurate or incomplete data.

Right to erasure (“right to be forgotten”) – in certain circumstances.

Right to restriction of processing – when objecting to processing.

Right to data portability – to receive their data in a structured format.

Right to object – against processing for specific purposes, such as direct marketing.

Right to complain – to the Commission for Personal Data Protection (CPDP) in Bulgaria.

VIII. Personal data protection

Pallant Invest implements technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

We regularly update our security systems in accordance with best practices.

IX. Cookies and other technologies

The website uses cookies to improve the user experience and provide personalized services.

Detailed information on the use of cookies can be found in our Cookie Policy.

X. Changes to the Policy

Pallant Invest reserves the right to update this Policy in the event of changes in legislation or in our processes.

The updated version of the Policy will be published on the Website and will take effect on the date of publication.

XI. Contact

For questions related to the processing of personal data, you can contact us at:

Address: 110B Simeonovsko Shose Blvd., 1700 Sofia, Bulgaria

Phone: +359 88 4575773

Email: sales@pallantinvest.com